We just love when we get feedback from our clients. Here are just some of the written 'Twistamonials' that we have received
Scott Edwards | National Pumps & Irrigation
Romina it was such a great trip, your talent and organisation skills and that of your team are first -class they really are,
thank you so much. I hope I’m on one of your tours again one day 😘
Janet & Darryl Trapp
Wow it was a journey in itself settling back into reality after such an unforgettable trip in Italy and Greece. We really appreciate you Romina, all we had to do was turn up and enjoy ourselves. It was wonderful from start to finish.
I have had the pleasure of being associated with Romina as our travel agent since 2008. Romina has organized at least one major trip overseas for myself and my family every year for the last ten years. This has included an extended period in South America with numerous internal flights and accommodation and travel to every area of the continent.
When required Romina has arranged our travel around conferences that were being attended as part of the trip or studies that were being completed by my daughter in Australia and Mexico.
Romina has accepted all the challenges that we have presented her with an unfailingly positive and caring approach that has allowed us to enjoy the pleasures of travel without the drama of missed flights, guides that did not turn up when expected or accommodation that failed to meet expectations., This included organizing travel from Budapest to Sarajevo while the Danube was flooding, finding suitable accommodation in Bali for eight older women who could not agree on the time of day let alone where to stay in Indonesia and memorable trips to all corners of the globe.
The greatest challenge that we presented Romina with as a family was in 2013 when my husband and I had booked a trip to eastern Europe whilst he was in remission with pancreatic cancer.
During the time between booking the trip and leaving, his cancer returned and by the time we left he was not a well, man but determined to eke every minute of pleasure out of the life that remained for us together
Darren Sharvell – Retail Sales Manager | Hagemeyer Appliances – BLANCO
I have known Romina Izzo for some time now, and I have firsthand experience of not only her business methods but also the ethical standards she applies to her operations and the empathy she has with her clients.
I admire her outstanding breadth of knowledge of the travel industry, and the way she can pull together and customise a corporate tour that will leave your customers feeling totally exhilarated with the experience.
It is her caring manner, personal integrity, professionalism and ability to understand what works best for her clients, which to me is the hallmark of a true visionary.
Romina had customised several corporate tours for me whilst I was working at a previous company. The tours were specifically designed for our Clients, which mainly consisted of Husbands & Wife business partners of various ages and religious backgrounds.
After agreeing on a pre-determined destination, Romina would conduct thorough research into what would all of the participates interests etc, and dietary needs and mobility. Once this information has been collated, Romina would put together an itinerary to meet as many needs as possible, while providing exciting social activities throughout the tour.
Once finalised, the travel details of each event were personally presented to our Marketing Department, with a clear explanation of the day by day itinerary. The feedback from our customers on their return from these events was fabulous, and it certainly added value to our business.
Romina has developed a formula for success, and early last year she branched out on her own to form her company “Travel with a Twist”, where she took this formula to the next level without the restrictions previously imposed on her.
I recently asked Romina to put together a family holiday for me travelling to Thailand, with several connecting flights. During my trip, I had an issue with the airline, so I rang Romina for assistance. By the time I arrived at my destination, the issue had totally been resolved with pleasing results.
Given that I have employed Romina’s services for corporate tours and a personal holiday, I can personally recommend her business services to any individuals and or companies who are looking to travel with and entertain clients, or to those who just want to get away for some personal rest and relaxation.
Sam Boughton – Client Manager | Client Services – Seven Network
Romina and the team at Travel with a Twist were, and are continuing to be, incredibly helpful with the planning of my trip. I’ve never travelled overseas before and in the initial stages, found the whole thing a little daunting. I am planning for my mother and myself and Romina instantly took control and helped with all my queries and worries. She worked constantly to find the best flights on the dates I had passed on and she also took into account the age of my mother and her travel issues.
We are currently working on filling in my trip with accommodation and internal travel. Having Romina be there for me whenever I need her is incredibly valuable.
I feel calm knowing that I have Romina looking after me, helping me plan the remainder of my trip. I have no idea what to look out for, but I know I can relax and not sweat the hard stuff, and enjoy.
Laura Tchilinguirian | Senior Producer | Presenter – ABC NewsRadio
Romina Izzo and Travel with a Twist have been simply outstanding in looking after my travel needs as I plan my trip to Europe later this year.
Romina has been efficient and professional, and also adds that personal touch which makes her a pleasure to deal with.
There will be four of us travelling to France, Spain and Italy, and as you would expect, each of us has different ideas of what we would like to see and do. Nothing has been too difficult for Romina. She has constantly re-jigged our trip to suit our constantly changing needs and has always been available to answer any questions we might have.
If you are looking for a travel agent, who will look after your holiday needs from beginning to end,
may I suggest you look no further than Travel with a Twist
It covers all your travel needs and then some!
Linda Denehy PhD BAppSc(Physio) | Associate Professor and Head Physiotherapy
Melbourne School of Health Sciences |The University of Melbourne
I have been supported in my travel pursuits for nearly 10 years by Romina. She has booked business as well as family holiday trips. Romina provides outstanding service that includes looking out for good deals, liaising regarding preferences, booking and following up after to see if you enjoyed the many different aspects of your holiday. Finding us a business airfare for less than $4000 return to Europe was amazing and the flight with Qatar was sensational!!! This type of personalised service with follow up is extremely difficult to find and is the reason why I have followed Romina to wherever she is located.
I am sure her new venture will be a success
South American holiday
My reluctant husband met me in South America after a conference I attended in Brazil.
It was not really a continent he had ever thought of visiting being a “Europhile”
Romina organised all aspects of our holiday together and used the services of South America travel. We met in Rio, walked the Copacabana, explored Iguazu Falls and Puerto Iguazu, walked the markets and “Parisian” streets of Buenos Aires and were entertained by superb dance theatre and dinner while there, bypassed Lima for Cusco and spent a night in Machu Picchu after the most magnificent train journey on the Hihram Bingham.
At all destinations, we were picked up on arrival, booked into perfectly situated and beautiful accommodation and had very short waits in airports.
My previously reluctant husband cannot wait to go back to this amazing continent, there is just so much to see.
Thank you, Romina for organising the most perfect 16 days in South America.
Michelle, David, Lauren and Matty
Well, we arrived back early this morning all feeling very tired from the long plane ride but what a wonderful holiday we all had.
We really loved Dubai as well and the resort “Le Royal Meridien” you recommended was just heaven and would definitely go back there again.
The two trips we have been on with Lennox and organised by Travel with a Twist are certainly best overseas trips we have ever been on and we have such wonderful memories to look back on.
Thank you both so very much for all the time, effort and attention to every detail to make these wonderful trips go so smoothly.
We hopefully will get the opportunity to go on more trips in the future.
Megan Byron | Nortan Pty, Ltd
I didn’t get a chance to thank you for the Russia Trip. We had such a great time and really loved Moscow and St Petersburg.
Our stay in Dubai was also very good. The accommodation at the Sheraton was perfect for us. So thank you for that too.
P.S. Business class was worth every cent.
I would like to thank you for organising a really wonderful trip to Central Australia recently.
For years I had gone to Far North Queensland for my winter holidays from Melbourne and had overlooked going inland. Your encouragement to experience Central Australia proved to be a real eye-opener and I now have a totally different view of this part of Australia. It has given me the understanding of why people rave about it. It has a really special atmosphere with colours that can only be appreciated by going there. Alice Springs is a much more beautiful town than I had expected set in the MacDonnell Ranges. Kings Canyon was also a favourite, staying in luxury tents with guided walks, and the much photographed Ayres Rock was beautiful in the different lights but also had a mystical sense with the Aboriginal culture embedded in and around it. I came back with a much better understanding and appreciation of the Aboriginal culture.
Given the short time I had available for the trip, one week, you managed to organise a very comprehensive tour with lots of special touches, dinner bookings in special places and included the trip on the Ghan overnight from Adelaide to Alice Springs, taking in the outback in luxury. You did a wonderful job with all bookings going according to plan.
Thank you again for a really memorable holiday I am so pleased you suggested it to me and tailor-made it to fit my needs and interests. I am looking forward to your further suggestions.
I’ve had the pleasure of travelling to Mauritius for 10 days and Travel with a Twist Director Romina Izzo organised flights, accommodation and tours. Not knowing anything about Mauritius Romina asked me a series of questions to narrow down my likes and dislikes and came up with some great idea for me to see and do on the island.
As well as lazing by the pool with a cocktail in hand, I went on day tours learning about the island, saw cultural shows as well as trying my hand at water skiing. Romina organised a private driver for me who took me to all the major factory outlets and local markets where I did lots of bartering for pashmina scarves, souvenirs and even trying the local street food.
A highlight was a day trip to a secluded island for lunch, where I spent the day swimming and snorkelling.
Travelling on my own Romina printed out a list of local recommended restaurants before I left and I was not disappointed!
Thank you, Romina, my trip to Mauritius is always a great topic of conversation.
I can highly recommend Romina to look after all your travel needs.
When I first contacted Romina I was feeling really stuck. I had a very complex flight schedule and all of the different airline websites were overwhelming me. But one short email to Romina and she did the rest! I was blown away by how quickly she was able to sort my flights out, all with excellent customer service. Best of all, it was all done via email while I was in Thailand! Highly, highly, highly recommend Romina. When you next need a travel agent you know who to call!
Great Results, Good Value, On Time